Brightway Drivers Are Now All NEMTAC Certified!
​If you're riding with Brightway, you can rest assured your driver has completed in-depth training and certification on wheelchair securement, passenger assistance, defensive driving, and other factors critical to safety in NEMT.
Ride Types
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Non-wheelchair (Ambulatory)
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Wheelchair
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Broda Chair
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Stretcher
Assistance Levels
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Curb-to-Curb (no physical assistance)
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Door-to-Door
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Door-through-Door
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Bedside-to-Bedside
Service Area
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St. Louis City, St. Louis County, and St. Charles County (Primary)
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Greater Missouri and Illinois (Secondary)
Key Facts
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98.5% On-Time Rate
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0% No-Show Rate
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1-2 Hour Same-Day Ride Arrival Time
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Competitive pricing, typically 30% less expensive than similar quality alternatives
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Will travel anywhere in Missouri, Illinois, and adjacent states with advance notice
Our
Mission
At Brightway, we believe transportation is more than just a ride. It’s about care, dignity, and peace of mind. Whether you need wheelchair assistance, door-to-door support, or a simple curbside pickup, our friendly drivers are ready to help—exactly as much (or as little) as you need. Our mission is simple:
Provide safe, compassionate, and dependable transportation solutions tailored to your unique needs
We take pride in doing things the right way, every time, because we believe that friendly, reliable transportation is something everyone deserves. We are a team of people who care deeply about the work we do and the individuals we serve.
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We don’t take shortcuts. We don’t rush. We show up with patience, kindness, and a commitment to providing whatever level of help you need on any given day. We’re here to make each ride comfortable, dignified, and stress-free.
At Brightway, you’re not just a passenger—you’re a person we’re proud to serve.
